Shipping Policy

Due to extended COVID-19 restrictions and high parcel volumes, Australia Post have notified us that deliveries may take longer than usual to arrive. Once dispatched, you will receive a tracking ID from Australia Post which you use to track your delivery.
Sorry for any inconvenience this may cause.

General shipping information 


Public Holidays

Shipping days do not include public holidays.

Sale Periods

Delivery times may vary due to high order volumes during major events.

Order Tracking

Once you receive your shipping confirmation email you can track your order by clicking the link in the email.

Custom and duty charges

Deliveries to countries outside Australia might incur customs or import taxes. Unfortunately, since we don’t have any control over these charges, we can’t cover them for you.


Country Administration  Shipping time Cost
Australia 3 - 5 day/s 5 - 12 Days $30 AUD
New Zealand 3 - 5 day/s 6 - 14 Days $30 AUD



Please Note:


  • The delivery times provided by us are estimates only.
  • Regional Areas may take longer for delivery or may be excluded from a shipping service advertised - Applies to all countries. 
  • The website platform is not able to accept two discount coupons for one order at the same time, Therefore, if you are using a discount coupon for your order and total price goes under the Free Shipping Threshold amount of the zone, you won't be eligible for Free shipment.
  • Signature on delivery applies to most Express Parcels & all orders over $200 AUD
  • If the receiver gives the courier authority to deliver without a signature or the receiver gives the courier authority to leave, Sophia Beauty Co is not held liable in the event the parcel goes missing. Further, Sophia Beauty Co will not be able to refund or resend the parcel. We appreciate your understanding.
  • Inventory changes rapidly, therefore not every colour/size combination listed is in stock. If the dress is available to ship immediately your order will be processed automatically. If the dress is out of stock, we will contact you immediately to inform you of your options.